Returns & Exchanges
At Billingham, we strive for perfection in every stitch, but if your purchase isn't quite right, we offer a seamless return process within 30 days of delivery. All items must be returned in their original, unworn condition with all designer tags intact.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Package Your Items
Securely place the items in their original packaging and include the packing slip to ensure your return is processed accurately.
Attach the Label
Download and print your prepaid shipping label from the portal, then affix it firmly to the outside of your return parcel.
Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking number handy until your refund has been confirmed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing